It's been quite a while since my last post so I thought it would be good to start again with a topic that we are regularly asked about in support.
When clicking the Perform Diagnostics button in LMTOOLS you will see a FLEXnet licensing error which seems to indicate a problem with the licensing service:
This error is actually incorrect and occurs when an AutoCAD 2009 (or later) package license is being used. As an incorrect warning this error can simply be ignored.
To verify that the correct licenses are being issued by the server you can click the Perform Status Enquiry button on the Server Status tab of LMTOOLS.
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One thing I've found is that license files can become damaged, mostly through incorrectly editing as new license information is added. I had this happen with a long-time customer and could not resolve their licensing errors until I found this License File Parser page:
http://www.licenseparser.com/index.html
You can upload a .LIC license file to have it report back exactly what products are licensed, as well as tell you if you have any issues with the license file itself. It has become an invaluable tool for diagnosing license file errors.
Posted by: Matt Stachoni | December 16, 2009 at 09:18 AM