Employed at Autodesk as a Frontline Technical Support Specialist, Volker has been working with AutoCAD and vertical products since 1991. Having worked for various Autodesk Resellers since 1997, Volker has had extensive experience troubleshooting and supporting Autodesk products. In addition to having a background in CAD drafting and Management, Volker has instructed basic to advanced AutoCAD technical classes including sessions at AUGI CAD Camp and Autodesk University.
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